If for whatever reason, you find yourself unsatisfied, or not needing items you have purchased from The Wrench Monkey, we provide customers with a flexible 30 Day Return Policy to allow you to return merchandise for a full refund, including applicable taxes. Please see links below for details.General Return Policies
At The Wrench Monkey, we guarantee the fitment of parts ordered through our online catalogue, provided that the vehicle information was selected correctly. Should we deem an error has been made on our behalf, we will help you resolve the issue, get you the correct item if it is available, and arrange for free return shipping. See: What to do if a part does not fitHow To Return Items? Do I need an RMA (Return Merchandise Authorization) to return an item? Why do I need to include the RMA information when returning items?
Customer choosing to ship back items can request a pre-paid return shipping label from Customer Service to take advantage of discounted shipping rates, but will be responsible for the returned shipping costs. This amount will be deducted from the total amount of the refund.
Large order quantity items that are special ordered may not be returnable, or may be subject to restocking fees.
Electronics items which are non-returnable as per the manufacturer policies such items may include, but are not exclusive, ECMs (computers). Other electronic items may not be returned if plugged in or unsealed for any reason such items may include, but are not exclusive to, oxygen sensors, air mass sensor, and other electronic items.
Please contact customer service for additional details.