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Core Returns

Used core items must either be shipped back to the address on RMA form, or can be returned to our approved return drop off location, for a full refund of the core, plus all applicable taxes.

To make the core return process easier, customers can request a pre-paid return shipping label through Customer Service. This label will enable you to use our discounted shipping rates to return your items. The cost of this return shipment will then be deducted from the total amount of your return.

General Core Return Policies

Do I need an RMA (Return Merchandise Authorization) to return core items?

Yes! All core returns MUST be accompanied with the appropriate RMA for the items being returned. RMAs are simple to get, and help ensure a smooth and easy return process, allowing us to focus more time and energy on helping customers!

Why do I need to include the RMA information when returning items? How to Prepare Core Items for Return

General Core Return Policies